You Have Questions, We Have Answers

Got a question about roofing, windows, siding, or other home repair and restoration projects? You’re in the right place! Check out these FAQs and feel free to give us a call to find out more!

What makes Hail Pro different from other contractors?
At Hail Pro, we have a core team of individuals who will be 100% dedicated to your project. Our team is composed of former public adjustors, catastrophic insurance adjustors, five-star customer service agents, and experienced installation technicians who are dedicated to the insurance restoration process. Even if your claim is denied by your insurance company, we can help you turn things around.
Should I be concerned about hail or wind damage if my roof is only a few years old?
The short answer: YES! While new roofs do resist hail and wind better than older ones, these weather situations can still have a devastating impact on your roof – regardless of age and material. It’s always important to get your roof inspected if severe weather has occurred.
How much will it cost me to have my property inspected for hail or wind damage?
An inspection with Hail Pro is always FREE. While our reports have a $200 market value, we’ll provide them at no cost and no obligation. That’s just one way that we believe in building trust and making our customers feel comfortable.
How often do I need a home inspection?
It’s important to get your home inspected any time that severe weather occurs, especially in areas with extreme climate changes or severe seasons. At Hail Pro, we’ll inspect the entire exterior of your home, including windows, downspouts, and more.
Should I get my home inspection for hail or wind damage if I just bought it?
YES! Even if your home was inspected during the buying process, most home inspections don’t include specific checks for hail or wind damage. At Hail Pro, we’ll do just that, and we can even identify future problems in the making, saving you money down the line.
What should I do if my home has sustained damage?

There are four simple steps to take if your home has experienced damage: 

  • Step 1: Identify and document the damage. At Hail Pro, we’ll do this for you. 
  • Step 2: Report the damage to your insurance company. At Hail Pro, we have expertise in the insurance property loss area, and we can help ensure that you get funds for repair or replacement. 
  • Step 3: Choose the colors and materials for your home restoration – then, leave the rest to us. 
  • Step 4: Complete the restoration as outlined by your insurance company. At Hail Pro, we’ll assign multiple individuals to your project to ensure your home looks brand-new again. 
Does Hail Pro offer a warranty on workmanship and material?
YES! We’re proud to back our work and materials with the best warranties in the industry.
How long will my project take?
There are many factors that contribute to the length of any given build, and each project will be a little bit different. That said, here are some general estimates:

Roofing builds typically take 1-2 days, but depending on the complexity, pitch, and square of your project, that timeline might be extended slightly. While most shingles are stocked, designer shingles and unique colors may also involve some lead time to get the materials.

Siding builds will depend on the material, the size of the projects, and the number of stories involved – but they will typically take 1-2 weeks. Some materials may need to be specially ordered, which will add a bit of lead time.

Window installations usually take 1-2 days, but there is lead time to get each window made. That’s because most openings have unique dimensions. The total time for a window project will vary depending on the manufacturer and hardware specifics.

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